Every Client is different and therefore it follows that to make this happen effectively each requires a level of service which is tailor made to their specific set up.
Our first step when working with anyone is to listen to them. At Optima we are able to provide a bespoke service by taking the time to get to know our Clients at all levels of the business, thus enabling us to provide a service which fits seamlessly within their Company’s organisation.
With a single point of contact, our Clients business can be dealt with quickly and efficiently, saving them time and money. This same Optima consultant will also give an on going commitment to maintain a regular presence at head office level and on site in order to ensure that each and every contract is handled consistently well through a series of appraisals and reviews in line with our quality management standards.
This straight forward hands on approach has served us well and we are extremely proud to maintain a list of Clientele that dates back to our earliest days in the industry.
We have only recently used agency staff for the first time in many years, and I have to admit it was a surprising result! Sophie at Optima made the whole process very easy, and ensured we had exactly what we needed when we needed it, in a very polite and professional manner. The staff that were sent to us were exactly as we had asked for. We would happily use Optima services again in the future, and we would of course go straight to Sophie!
We were in urgent need of agency staff to help us out with a job and got in touch with Optima to see if they could help. Sophie was our point of contact and she came to our rescue and organised for the correct guys to carry out our needs. She was efficient, confident and extremely helpful and kept in touch along the way, which we feel is extremely important. We would definitely recommend Sophie to help you out with your scaffolder requirements when needed and will certainly contact her again when we need agency guys again.
We were in urgent need of agency staff to help us out with a few jobs and got in touch with Optima to see what help they could give us. Sophie was our main point of contact she was very helpful in getting us the right staff for the job. She was very helpful in keeping in contact with us, we found this was a great help. We would definitely recommend Sophie if any scaffolding staff requirements where needed again, and we certainly will contact her again when we need agency staff again.
We have developed a great partnership with Optima Site Solutions over this past 2 years, especially with their consultant Sophie who has gone above and beyond to sort our labour needs. I would have no hesitation in recommending Optima Site Solutions Chichester Branch, but always ask for Sophie, you will not be disappointed.
“Optima offer a “One stop shop” for all of my labour needs in a prompt and competitive manner.”
“Optima are always my first choice.”
“Optima are definitely a company that delivers a consistent, professional service with a very ‘hands on’ personal touch.”
“We can always rely on Optima for great customer service and they have regularly helped us when in a tight spot.”
“Optima’s ability to provide reliable, high quality, local personnel at short notice is what sets them apart from the competition.”
“Optima has never let us down when labour is required.”