Every Client is different and therefore it follows that to make this happen effectively each requires a level of service which is tailor made to their specific set up.
Our first step when working with anyone is to listen to them. At Optima we are able to provide a bespoke service by taking the time to get to know our Clients at all levels of the business, thus enabling us to provide a service which fits seamlessly within their Company’s organisation.
With a single point of contact, our Clients business can be dealt with quickly and efficiently, saving them time and money. This same Optima consultant will also give an on going commitment to maintain a regular presence at head office level and on site in order to ensure that each and every contract is handled consistently well through a series of appraisals and reviews in line with our quality management standards.
This straight forward hands on approach has served us well and we are extremely proud to maintain a list of Clientele that dates back to our earliest days in the industry.
“Optima offer a “One stop shop” for all of my labour needs in a prompt and competitive manner.”
“Optima are always my first choice.”
“Optima are definitely a company that delivers a consistent, professional service with a very ‘hands on’ personal touch.”
“We can always rely on Optima for great customer service and they have regularly helped us when in a tight spot.”
“Optima’s ability to provide reliable, high quality, local personnel at short notice is what sets them apart from the competition.”
“Optima has never let us down when labour is required.”